Added Oct 08 2017
I pay hefty Chicago/Cook County taxes and every year they increase-and yet, I can't get the city to fix the alley light. Twice I have seen it reported on-line with the status "closed". When I call 311 to complain they don't want to hear anything other than the address and click-they disconnect. Is this the norm? Does it usually take this long? Let's face it, our neighborhood is no longer safe and a dark alley is asking for trouble.